Understanding the distribution of star ratings is essential for businesses that rely on customer feedback. The total number of reviews provides a baseline, while the count of each star level reveals satisfaction trends.
A weighted average converts the categorical star data into a single numeric indicator. By assigning each star its numeric value (1β5) and summing the products, we obtain a mean rating that reflects both the volume and intensity of feedback.
Beyond the average, the proportion of fiveβstar reviews is a key KPI. It is calculated by dividing the fiveβstar count by the total and expressing the result as a percentage, helping stakeholders gauge topβtier satisfaction.
How do I calculate a five-star rating?
What is a weighted average in ratings?
Why use a five-star rating calculator?
How do I interpret the result after calculation?
Can this calculator handle different star systems?
What if I have no reviews in some star categories?
How does this calculator help businesses?
Results are for informational purposes only and do not constitute professional advice.
